STAFFING ISN'T JUST ABOUT SENDING YOU SMILING FACES.
WE WORK WITH YOU TO STRATEGIZE AND OPTIMIZE the staff we provide
HELPING YOUR EVENT BE PROFITABLE WITH THE RIGHT CUSTOMER SERVICE.
GLOBAL SUPPORT
We provide exceptional staffing and activations support for events across the globe.
We’ve services over 60+ locations Worldwide with coverage in all primary and secondary markets
- PARIS
- NEW YORK
- ATLANTA
- LOS ANGELES
- DALLAS
- CHICAGO
- BOSTON
- PHILADELPHIA
- SEATTLE
- SAN FRANCISCO
- WASHINGTON
- TORONTO AND MANY MORE
How we do it
BUILD YOUR TEAM
We create an internal support team through the life of your project including Project Managers, Payroll Managers, HR/ER Specialists, and Recruitment Coordinators.
ENGAGE
When each team member is personally connected to the project, the culture of your experience is elevated. Whether it’s with surprise game nights or on-site catered meals, we engage each team with morale boosting opportunities.
Budget
Budget considerations are built around what’s best for your P&L, including: total staff needed, market pay rates, ticket price, venue capacity, show flow/thru-put, experience length, run-of-show term, etc.
SUPPORT
Your Thunder Child internal support team will be with you through the life of the project.
This includes, regular calls with your team, wage / pay / hour reporting, HR/ER, and any needed staff retraining or re-recruitment.
RECRUITMENT
All team members are personally vetted and recruited to the experience. We want your staff to be a fan of your experience…first.
This process vields a higher level of customer service, low staff attrition rates and helps keep vour recruitment costs low.
TRAINING
Our Project Managers travel to your event and create an immersive on-site training for your staff.
This includes everything from event specific duties, state/city specific compliance and policy training, position cross-training, etc. All designed to save you money.
HOW WE DO IT DIFFERENTLY?
COMPETITORS
We manage payroll, HR, legal, compliance, employee taxes and paperwork for the life of your project, saving you internal staffing costs
We recruit and seek out the best for you. Others use third party applications to receive anyone available, often not giving you the same person twice for multi-day or month events. Resulting in higher attrition and training hours and fees
We recruit and seek out the best for you. Others use third party applications to receive anyone available, often not giving you the same person twice for multi-day or month events. Resulting in higher attrition and training hours and fees
We build out a full budget for the life of your project anticipating contingencies, to save your project money and support your production staff
DEPLOYMENT
FIXED OPERATIONS
Remote management team come onsite to begin set up and training
- RESEARCHING
- HIRING
- INTERVIEWING
- IC ONBOARDING
- NDA’S
- PAPERWORK
- PAYROLL SETUP
- HR SERVICES
- NATIONAL/REGIONAL
LEGAL SUPPORT
REMOTE OPERATIONS
Remote management team come onsite to begin set up and training
- ONSITE PROCESSES
- IP ONBOARDING
- ONSITE TRAINING
- MERCH TRAINING
- REHEARSALS
- SAFETY
- SECURITY PROTOCOLS
- OVERALL TRAINING
- TIME TRACKING
ONSITE OPERATIONS
Core management team stay onsite for up to 15 after launch days to hand off
- MANAGEMENT TRAINING AND SET UP
- MERCH/INVENTORY TRAINING
- DAILY STAFF AVAILABILITIES TRACKING
- MID SHOW TRAINING REFRESH
- ON-SITE HR